10-31-2023 03:24 PM
10-31-2023 03:41 PM
If your service is working the best way would be to 'suffer' 30 days with current plan and in the mean time SCHEDULE plan change to plan you really wanted.
Do not do plan change NOW as you will be immediately charged for new plan.
10-31-2023 03:29 PM - edited 10-31-2023 03:29 PM
Hello!
Please reach out to customer service and explain the situation, they will be able to switch you to your intended plan.
Please click this link below to message customer service:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).