Why is my plan remaining at $40 for 5gb??

[coztex]

I remember having switched to $40 for 15gb but now I found it reverted to 5gb, am I being cheated?

I also found a post from another user Solved: Existing Customer Can get $55 plan for $35 - Community (publicmobile.ca)

I feel ripped off. Please help!

[Tawny]

@coztex 

Yes, you would get charged again the full price of the plan.

[coztex]

I just paid for my renewal on the 24 this month, If I renew with the new plan right now, will I get charged again?

[JK8]

@coztex 

Have a look at the thread below.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Free-12GB-plan-change-promo-didnt-go-thro...

[coztex]

Okay it turns out to be a cache issue, thank you. Anyway another problem:

Why is the payment schedule not showing the $20 discount anymore? I did put in the code 20OFFMONTHLY

Ok it turns out to be a cache issue, thank you!

I repeated the process and the $20 off discount was still not showing on my payment schedule /:

[JK8 · Accepted solution]

@coztex 

Clear your browser cache and open a new browser window in incognito. Chrome or edge browser works well. You are probably looking at a cached version.