Why does my internet and wifi keep dropping in my own house?

[Michell]

why does it often tell me no internet connection snd only one bar. Or says no wifi but I have full bars… very frustrating @koen 

[Grinch]

Is it possible that you have an antenna issue with your phone? And I believe @koen is no longer available. 

[ShawnC13]

Public Mobile wouldn't be the issue if you are dropping your WIFI as you don't need to have a data plan to connect to wifi.  Where are you in your house compared to your router?  For cell data I know in my basement which is half below grade there are some places I have low reception and data.  Could this be the same for you?

[softech]

@Michell 

just to clarify, you might have tagged the wrong person, @koen is not a CS agent for PM.

For data usage, it said no wifi, any chance your mobile data is not enabled and hence the phone was trying to use wifi

And check if you have data limiter enabled, could be what blocking the mobile data from working 

[Michell]

And I’ll add it’s not that I ran out of data. It happens all the time.