Data usage

[Zully1]

Hi, I hardly ever ask for help here. Yet , I do need it now. I am puzzled since i can use the Internet outside the house. It says here that I have used 0  data, when I just checked a few minutes ago. So how can I get to use my phone again , with my paid for Data?Thanks so much in advance

[hairbag1]

@Zully1 

you can log in to your account using the app. Tap the > on "Usage Breakdown", ...you'll see plan detail including accurate depiction of your regular plan including how much data you have left to use. Give it a try.

[porcupine]

How much data does your plan have also when you are in the house you use WiFi 

[BKNS27]

@Zully1 

A little confused about your question. If you used 0gb of data. You should have internet when you are away from home.

Only if you used up all your data then you will need to purchase Data Add-on when you run out of data.

Login to the PM app on your phone then swipe down on the screen to update your current data usage. Go to Subscription & Shop Add-on to purchase more data.

Please note that PM updates your data usage twice a day. Around noon and around midnight.