Poor service for phone calls

[Chiki4]

Has anyone else noticed a recent decline in service. I have only one bar a lot of the time and am dropping calls constantly in places I never used to including my house. Any advice or anyone know why?

[hairbag1]

@Chiki4 

it's along-shot...but try using 4G / LTE instead of 5G. I know 5G isn't great for penetrating concrete / steel buildings.

[hTideGnow]

hi @Chiki4 

is data ok?

what phone do you have?

Telus is refarming all of their 850 to 10 MHz LTE B5 in their markets, mainly BC, AB, Windsor, Ottawa, GTA area Montreal, Quebec City.   Bell has not done this, so it won't affect area that has Bell networks which Telus/PM use

So, if your phone has only 850 Band 5 on the phone but lacks 1900 Mhz, if your phone were bought from another country, or an imported model, then you might be impacted
On the other hand,  if the phone has 1900 Mhz,  or it is a Canadian/US model,  it likely won't be impacted and won't see service degraded

https://www.publicmobile.ca/en/get-help/articles/850-turndown