@Knotty Why are you locking your eSIM? Locking a SIM serves two purposes - protecting data stored in the SIM (which doesn't happen on any smartphone) and preventing it from being used by a bad actor - particularly if it's removed and put in another phone.
You can't remove an eSIM and use on another phone, so at most locking your esim is giving you another passcode to enter when you start your phone, adding protection on top of the lock screen passcode. That's it - you're not getting the value you would out of locking a physical SIM.
I would suggest you stop locking your eSIM (once you get it unlocked this time, of course) and simply make sure your lock screen passcode/passphrase is strong and your phone is set to erase after a certain number of bad entries (iPhones do it after 10 tries, I'm not sure about Android). I have a six character passcode, and I can guarantee that no one is going to guess it in ten tries.
Of course, make sure you have a backup copy of your passcode stored someplace safe, since neither PM nor any other carrier can help you if you forget your passcode.
