06-22-2023 10:59 PM
For the junior members like me it was very hard to get into my account ,other forums I’m on have all the site options on the first page .Getting into your account and accessing it should be easy the first time
I have learned how to navigate my site now but it took me a lots of time (I’m old) .lol
06-23-2023 05:21 AM
@moemoe it's good you are navigating around now. I guess it's the new style.
With comment on this new site, best to put your on the official thread regarding the new upgrade here so PM staff can hear directly:
06-23-2023 02:22 AM
The decision of where to place account information, sign-in/out options, and access information on a website is typically based on user experience design principles and considerations. While I don't have specific knowledge of Public Mobile's website design choices, I can provide a technical explanation of why these elements might not be placed on the first page.
1. Page organization and layout: Website designers aim to create intuitive and user-friendly layouts that prioritize essential information and tasks. Placing all account information, sign-in/out options, and access information on the first page might clutter the interface and make it harder for users to navigate.
2. Hierarchy of information: Websites often follow a hierarchy of information, organizing it based on importance and user needs. On the first page, it is common to showcase essential features or introductory content, providing a general overview. Account-specific details and sign-in/out options are typically placed in dedicated account sections or pages to maintain clarity and reduce visual noise.
3. Security considerations: Placing sensitive account information, such as login credentials, on the first page may pose security risks. It is often recommended to provide an extra layer of protection by separating login or account access functionality from general content, ensuring that user data remains secure.
4. Personalization and context: Websites may personalize the user experience based on individual preferences or context. Placing account-related information on dedicated pages allows for customization based on the user's account type, previous activity, or specific needs, providing a more tailored experience.
Honestly I think PM being a ‘self-serve’ brand, which speaks itself to the budget limitations of its websites, they would prioritize the security of all logins any day over customer friendly UX design
06-22-2023 11:18 PM
stick around the Community Forum to coach us young'ns...you might even wind up getting some added Community Points.
06-22-2023 11:03 PM - edited 06-22-2023 11:03 PM
@moemoe It’s definitely a disorienting experience when your first learning to navigate the site. But soon it becomes second nature . Just like riding a bike 😉