Why can't I get new deals?

[Wolftracker]

• Recently saw a deal for 15 Gigs of data for $40 a month.
•  If I sign in, I can't even see it as an option. 
• Why are existing customers being given the shaft? I've been with Public Mobile for years, and affordability is lagging behind other companies. 
• Time to move? $56 with tax for 8GB is currently excessive. 

[Wolftracker]

It was the yellow arrows. It's like a video game where you have to find the secret button. I was out of data, so I renewed immediately. 

 Thanks for all the replies! 

Cheers 

[treefrog · Accepted solution]

@Wolftracker 

Did you click on the 4G plans and use the yellow arrows to scroll thru the plans? If you choose to change plans be sure to schedule a change plan on next renewal. If you choose change plan now there is no pro-rating so you will lose the rest of your value in your current plan.

[Handy1]

@Wolftracker  The 15GB for $40 plan is still there . Sign into self serve and go to plan add on tab and look thru 4G plans 

My account

Legend  and features

Change plan / update cc /auto pay

Account #/ change # port /swap SIM

be sure to change plan for next renewal option and not immediately so you don’t lose out on current cycle 

[hTideGnow]

HI @Wolftracker  existing customers can change to the 15GB for $40 plan, too.  Please login My Account again using Incognito/Private/Secret mode and you will see the plan there.  Make sure you check the 4G speed plan tab