3 weeks ago
When I go onto MyAccount to change my subscription, the $19/month plan does not show up. I can see it on the website, but it does not appear on MyAccount.
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3 weeks ago
Thanks for the reply! I will check those out to see if anything satisfies me.
3 weeks ago
Thank you for your reply. I really hope there are better plans for existing customers. 🙂
3 weeks ago
@Hanh7 It’s mostly just for new activations and existing customers on the $13 or $15 plan . But we can only change to the plans that are available to us in our account to change to . If you don’t have any friend referral . You could port number out and back in on newly created PM account with new sim and email to get the plan you really want . But but by end of this month come Black Friday sales my hope is we see better plans for existing customers anyways
3 weeks ago - last edited 3 weeks ago
hi @Hanh7
sorry, not all plans available for everyone now. The $19 plan is only available for small number of existing customers, mainly those with $15 plan
You can only change to plans available on you My Account and no other plans. Support won't be able to help either