What happens when my 1 gig is used up before month end?

[robertop65]

Hi, I;m curious to know what will happen if I exceed my 1gig limit per month. Will I get notified that I reached my limit or do they charge me per kb over usage?

[Nezgar]

Also to add, when your data is 100% used and Internet access no longer works, you will still be able to send & receive MMS / picture messages as long as data is still enabled. (And of course phone calls and regular texts)

[DavidTheOne]

The help also says you will be directed to self-serve so that you can then buy an add-on.

https://www.publicmobile.ca/en/bc/get-help/articles/managing-your-data-usage

[popping]

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@robertop65 wrote:

Hi, I;m curious to know what will happen if I exceed my 1gig limit per month. Will I get notified that I reached my limit or do they charge me per kb over usage?

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You data will stop working after you used your 1GB data before your next renewal date.

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 days. If your next renewal date is 2 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option

You will be notified at 75% used and 95% used message.

[Triguy]

 You will get a message when you've used 75% and 95% of the data included in your plan.  Once you reach your limit it will stop and either you would need to purchase an add-on for more data or wait until your next renewal date.

[wetcoaster]

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@CannonFodder wrote:

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@totalUser wrote:

You can buy add-on

You can upgrade to another plan

You can contact moderators to renew your plan early

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And depending on your financial circumstances, and timing of using up all your data, the 2nd choice, in bold, is probably the best of those 3 choices.

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And whether this is a one time occurence (in which case 1 or 3 might be more suitable in the long run) or reflects your average usage...

[CannonFodder]

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@totalUser wrote:

You can buy add-on

You can upgrade to another plan

You can contact moderators to renew your plan early

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And depending on your financial circumstances, and timing of using up all your data, the 2nd choice, in bold, is probably the best of those 3 choices.

[buiya]

An angel get's their wings

I'm kidding, like others have said, it stops working.  You have the option to add on more.

[wetcoaster]

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@gblackma wrote:

@robertop65  it stops. There are no overage charges. And I think they notify you at 75%

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@robertop65 wrote:

Hi, I;m curious to know what will happen if I exceed my 1gig limit per month. Will I get notified that I reached my limit or do they charge me per kb over usage?

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[totalUser]

You can buy add-on

You can upgrade to another plan

You can contact moderators to renew your plan early

[gblackma · Accepted solution]

@robertop65  it stops. There are no overage charges. And I think they notify you at 75% welcome to PM . 

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@robertop65 wrote:

Hi, I;m curious to know what will happen if I exceed my 1gig limit per month. Will I get notified that I reached my limit or do they charge me per kb over usage?

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[CannonFodder]

@robertop65  Your data simply ceases to work.