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Voicemail password was not accepted

Anna-942
Great Neighbour / Super Voisin

I was forced to change my password to enter voicemail.

5 REPLIES 5


@Timer wrote:

@Anna-942 

How To Use  Voicemail Features (publicmobile.ca)


Unfortunately, none of the informatoin you have linked to would help the customer as the customer can't even get into the voicemail acccount because the password isn't being accepted.

Timer
Mayor / Maire

RossN
Mayor / Maire

@Anna-942 hi ok does it work for you now or can we help you with something?

softech
Oracle
Oracle

@Anna-942 any chance you were playing with the Voicemail  settings on My Account and you clicked Reset?

 

Anyway,  if you go back to VM again, did it ask you to change pwd again?  If it is not asking again, I think it is ok

Meow
Mayor / Maire

OK... so were you able to access your vmail after changing password?

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