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Upgraded to 5G, iPhone still says 3G???

LoDeL1
Good Citizen / Bon Citoyen

Hello,

In regards to my Subject line, I’ve tried troubleshooting my problem:

I went to my iPhone settings, Cellular, Cellular Data Options, then Voice and Data, but I couldn’t switch to 5G. (Still say 3G or Lite)

I’ve tried Shutting Down my phone and Re-Starting it, but nothing changed. I’ve had my 5G plan for over a year and it still doesn’t switch to - 5G. 

Please help.

1 REPLY 1

Phil_Adelphus
Mayor / Maire

@LoDeL1  What iPhone do you have?  Only iPhone 12 and newer can get 5G.  If it's older than that, then you should get good speeds on LTE.

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