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Upgraded to 5G, iPhone still says 3G???

LoDeL1
Good Citizen / Bon Citoyen

Hello,

In regards to my Subject line, I’ve tried troubleshooting my problem:

I went to my iPhone settings, Cellular, Cellular Data Options, then Voice and Data, but I couldn’t switch to 5G. (Still say 3G or Lite)

I’ve tried Shutting Down my phone and Re-Starting it, but nothing changed. I’ve had my 5G plan for over a year and it still doesn’t switch to - 5G. 

Please help.

2 REPLIES 2

Immune
Great Citizen / Super Citoyen

If you're paying for speeds up to 250mbps you will still be able to possibly reach these speeds even if you don't see the 5G option on your phone. Suggest setting your data to LTE and enjoy the faster speeds.

Phil_Adelphus
Mayor / Maire

@LoDeL1  What iPhone do you have?  Only iPhone 12 and newer can get 5G.  If it's older than that, then you should get good speeds on LTE.

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