Not able to text

[Levolee]

Hi new to PB.  ALLis working well except not able to receive or send texts.  Using an iphone 13

[hTideGnow]

hi @Levolee better to pull out the old sim card and then reboot

Also , make sure Send Text and Messaging text are both enabled on the iMessage settings

[Levolee]

Hi.  Now i can text via iphone.   But still not to other phones.  Thanks

also do i need to pull out old sim card?

thanks

[Levolee]

Do i need to pull my old sim card out. ??

[Levolee]

Thanks.  I can now text via.  Iphone users.    

not able to text to non iphone users hmm

help me please

[hTideGnow]

hi @Levolee could be an iMessage issue itself 

first , make sure Carrier Profile is updated 

Then, on your phone, go to iMessage settings to remove the phone number first.  Reboot and then reenter the number after the phone is up to re-register iMessage