Payment methods

[Savage_Queen]

Has anyone before me a payment over the phone to somebody question like an actual person? If so, is there a One 800 number or a Canadian direct line? Thanks in advance.

[Handy1]

@Savage_Queen  You can buy payment vouchers from shoppers drug mart /7-11  / shell gas  and mid the funds *611 and no PIN needed to do 

[Yummy]

ONLY way to pay the bill is:
- autopay (subscription)
- manual pay with credit file on file
- voucher

There is NO way to contact live person in order to pay the bill. Agent assisting you after opening a ticket cannot help you out paying the bill die to privacy issues.

[hTideGnow]

hi @Savage_Queen if you know your 4 digits pin, you can call 1-855-4PUBLIC and make payment using the credit card on the system 

if you need support to help, you need to make a ticket 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437