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Unsubscribe from pre authorised payment

McDuff68
Great Neighbour / Super Voisin

How do I unsubscribe from pre authorised payments?

4 REPLIES 4

eddieO
Town Hero / Héro de la Ville

@McDuff68, Keep in mind that if you unsubscribe from the plan your account will become inactive if on that date it is due for renewal it has not received a payment. If your account remains inactive for 90 days it will be closed automatically and you will lose your number permanently. If you are looking to leave PM make sure your account is still active so that you can receive the confirmation text requesting to transfer out your number, you will have 90 minutes to respond Yes.

AK32
Model Citizen / Citoyen Modèle

Public Mobile calls Autopay "subscribed", so you will want to log in to your account (web or app) and select Manage Subscription, and disable "Subscribed", you will see an on/off toggle, once you have Subscribed turned off, that will turn off autopay..  Just remember you will need to manually pay each month or else your account will get suspended.

hTideGnow
Mayor / Maire

HI @McDuff68 

login My Account, go to Payment, click Manage Subscription and disabled Subscribed

or you can do the same on the app 

Handy1
Mayor / Maire

@McDuff68  In your account 

Turn auto subscribe off/on

Handy1_0-1730144273386.png

 

 

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