Forbidden A1

[HYZ80]

Account is not activated yet due to Forbidden A1 error. Why would Public Mobile just take the payment anyways when the account has not been activated yet? There is no way to unsubscribe. Its been 3 weeks already with the issue.

[hTideGnow]

HI @HYZ80 

have you try using the PM app to login and complete the activation steps?

if you cannot login via PM app, support agent can help.  Please submit ticket with them using direct message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437