Unsubscribe and refund

[Siddroy]

 I would like to unsubscribe and request a refund, as my Play Store is set to a different location, and I cannot download the Public mobile app.

[Chalupa_Batman]

Done. You can find it here.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Siddroy]

Yes please send me a private message 

[computergeek541]

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@Siddroy wrote:

 I would like to unsubscribe and request a refund, as my Play Store is set to a different location, and I cannot download the Public mobile app.

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Public Mobiles does not usually offer refunds. The app is only required to finish off the activation.  I would suggest contact a Public Mobile customer support agent to help out with that.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hello @Siddroy 

You would have to create a ticket. Here is how. However, if you are interested in trying it out, I can help you with it but I'm not allowed to share how via the forum as it's frowned upon. Let me know and I can send you a private message.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437