Unknown charge

[vspruCe]

Why was my credit card charged $5.25 on Aug 20?

[Alexandf]

@vspruCe 

open a ticket with PM CS Agent. at : https://publicmobile.ca/chatbot.

Follow this to get to ticket open screen quicker:

then click "Contact Us", Then click "Other", then click "Click here to submit a ticket.

Once ticket is submitted, (top right corner envelope icon) periodically for response from CS_Agent

If you have problems submitting a ticket, you can also send a private message to the CS_Agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust]

Your community account was created exactly 30 days before. Did you use a referral code at sign up? Did you start with the $15 plan.

[hairbag1]

Did you buy the 200 MB data add-on for $5 ....or the 500 minutes of Canada wide calling add-on ?

Looks like one or the other as PM has nothing else that costs $5.

[CountyDownIeUk]

Did you buy a $5 add on and you live in Alberta?

[softech]

@vspruCe   Did you login to My Account and check the Transaction History page  Anything showing on Aug 20 or around that day?

$5.25 is $5 + tax for some provinces.  Did you buy any add-on for $5?

What is your usual monthly renewal amount?  Was August 20 your renewal day?  Any chance $5 was the amount due for the renewal after all the rewards and Available fund applied ?