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porting from chatr

WelcomeTfk
Good Citizen / Bon Citoyen

how

13 REPLIES 13

Patchio
Model Citizen / Citoyen Modèle

You may need to clear your cookies and cache from your internet browser (e.g., Firefox), then the Public Mobile activation page will hopefully load properly.

 

If it still doesn't work in the original internet browser, then try using a different browser (e.g., Chrome), OR try accessing the Public Mobile activation page using an Incognito or Private Window.

 

You do not need to port from Chatr immediately when you are activating your Public Mobile sim card. You can do it after you have successfully activated the Public Mobile sim card with a new temporary number.

 

Whichever method you choose to port from Chatr (during OR after activation), please remember to call Chatr BEFOREHAND to get your Chatr account number, otherwise your phone number will not be ported to Public Mobile successfully. Your Chatr account also needs to be ACTIVE for the number to be ported.

 

Good luck.

WelcomeTfk
Good Citizen / Bon Citoyen

Capture.JPG

Which page @WelcomeTfk . I just tried all the links in this thread, and they work for me.


@WelcomeTfk wrote:

Hmmm… can't reach this page


do you mind a screenshot?

WelcomeTfk
Good Citizen / Bon Citoyen

Hmmm… can't reach this page

@WelcomeTfk 

 

start from https://activate.publicmobile.ca/, let us know which steps you got problem with if any.  Should be a very easy and smooth process

 

esjliv
Mayor / Maire

@WelcomeTfk - make sure your chatr account is active in order to port over to public mobile. Do not cancel your chatr account, as the porting process when completed successfully will take care of closing it.

 

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

WelcomeTfk
Good Citizen / Bon Citoyen

said how

@WelcomeTfk   

 

If you got it already, go ahead and activate

 

WelcomeTfk
Good Citizen / Bon Citoyen

Today arrival


@WelcomeTfk wrote:

Today i got from Amazon


@WelcomeTfk   Wait for the Sim card to come and then you can activate

 

WelcomeTfk
Good Citizen / Bon Citoyen

Today i got from Amazon

softech
Oracle
Oracle

@WelcomeTfk 

 

Buy a new PM sim card from Telus/Koodo store

 

Then, Just activate from PM site: https://activate.publicmobile.ca/

One of the steps would be asking if you are bring in your phone number.   Choose that option, then pick Chatr from the list of the provider.  Use the account number instead of IMEI for porting information

 

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