09-24-2024 10:56 AM
I accidentally put down the phone number as my new phone number, which has not been activated yet. However, now I can't continue activating the SIM card because it sends the verification code to the number that hasn't been activated yet. What can I do to update the phone number on file if I can't log into my account, because I can't receive text messages since it's not activated yet?
09-24-2024 11:07 AM
hi @dunes
you will need to submit ticket with PM support agent for help.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-24-2024 10:58 AM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437