06-02-2023 10:20 AM - last edited on 06-04-2023 01:15 AM by Dunkman
I paid for US roamimg with points and its day 3 with no connection
06-02-2023 10:42 AM
@Bsb
simply try refreshing the page to check data / mins / add ons
For most up to date account info
06-02-2023 10:28 AM
Do you see the roaming add-ons in your list of add-ons? Did points get deducted off your points balance?
06-02-2023 10:27 AM - edited 06-02-2023 10:28 AM
So here in the community, if you want some help, details are key. Have you used the search bar to see what others have done to fix this same issue?
What have you done or checked so far?
Is data roaming enabled?
Connected to T Mobile?
06-02-2023 10:25 AM
Might be a silly question, but have you enabled data roaming on your phone?
06-02-2023 10:24 AM
@Bsb Reboot the phone and make sure you connected to T mobile
