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06-30-2023
11:10 AM
- last edited on
07-01-2023
11:48 AM
by
Dunkman
Hi Everyone,
I have the $25 plan with 1gb 3g and I'll be going to the US next week. Is there anything specific that needs to be done for the US plan add-ons other than purchasing it?
Thanks
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07-01-2023 11:48 AM
Here is some more information about US roaming:
https://www.publicmobile.ca/en/ab/get-help/articles/us-roaming-troubleshooting
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06-30-2023 12:20 PM
Nothing specific no matter what Plan do you have.
Pay for add-on, confirm it is on your account and have a nice trip!
- Enable roaming.
- Reboot your phone.
- Manually select T-Mobile.
- Ensure you have 4G LTE connectivity.
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06-30-2023 11:11 AM - edited 06-30-2023 11:13 AM
US data has a 15 days expiry, it will start right after the purchase is completed successfully. So, you can wait till closer to your trip to buy it
Also, a reminder, when you are in US, make sure you try to connect to T-Mobile network. If it does not connect automatically, then change the Network connection to manual and select T-Mobile
If you roaming purchase includes data, make sure you enable Roaming Mobile Data on your phone
If your roaming purchase includes voice, enable VoLTE on your device and you might be able to use VoLTE for voice. But if not, your phone should change to 2G network when voice calls come
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