07-15-2023 01:57 PM - last edited on 01-17-2024 11:51 AM by computergeek541
I keep opting out of this two tier every time I sign in to my account, yet the system never seems to "remember this device". Why?
Solved! Go to Solution.
07-15-2023 02:54 PM
I have the same issues almost everytime.. it can never seem to remember me. I posted about this on Thursday.
So frustrating.
07-15-2023 02:11 PM
@dust2dust Good point will check that out . I just except it being a iPhone issue on app
07-15-2023 02:09 PM
@Handy1- Remember that the app often shells out to your default browser. Maybe you have some settings set that don't remember things.
07-15-2023 02:07 PM
@cprnicus It remembers me most times on web but the app I need code every freaking time too 😝
07-15-2023 02:06 PM - edited 07-15-2023 02:08 PM
Don't clean your browse's history/cookies.
Every time you use 'new' and 'clean' browser you will get 2FA. I tried incognito mode and immediately got 2FA as part of log in.
Another major PITA is session expiry time. It used to be YOU can decide regarding session expiry time, now as soon as I am away for 1h or so have to log in back again.
Really! Let ME worry about my security, I do not need nanny at every corner on Internet.
07-15-2023 02:05 PM
Periodically? 🤣 Try EVERY freaking time! Tell us Telus .. why do you keep breaking what doesn't need fixing?
07-15-2023 02:03 PM
If you clear web data when you exit the browser or are not even storing data (if you can choose not to) or using incognito then you will need to do the code each time. If you log out and then don't close the browser then it will remember you if you log in again.
07-15-2023 02:01 PM - edited 07-15-2023 02:01 PM
@cprnicus It’s just the new ever stupid (safeID) and no way to disable it it like before unfortunately . Periodically you will have to enter code sent . Just to verify