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Remember this Device.

Priority
Deputy Mayor / Adjoint au Maire

What is the issue with 'Remember this Device' on EverSafe ID. No matter how many times I tap remember, it always still sends the code and always forgets me.

It's frustrating as I used to have 2FA turned off, and even when I try remembering my Device, it never does.. what's even the point?

I've had to send up to 20+ codes per day sometimes as it never remembers my device..

SmartSelect_20230713_210847_Gmail.jpg

1 REPLY 1

softech
Oracle
Oracle

@Priority 

The "trusted device" does not work well for iPhone

But if you are on Android (actually, even iPhone), check the settings on your default browser.  The app uses the default browser to go through EverSafe.  Make sure the settings "clear cache on exit" is not enabled. And make sure you don't use those browser that use Incognito mode by default (like DuckDuckGo)

And from experience, even trusted device work, the site has minor updates often and you will have to use 2FA like once a week anyway 

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