Trying to cancel add on chosen by mistake

[Nps]

On March 21, I needed brief voice minutes for one day due to an unscheduled stop in the USA. Due to ambiguous nomenclature, I chose the 1000 u.s. minutes option, which didn’t seem to work. Then I chose voice/text add on, which provided the service I needed. Can you please reverse the 1000 minute add on fee?  I found the nomenclature of the add-one ambiguous.

[fixin]

@Nps - Contact a CS_Agent to get account credit for the $15 from 1000 minutes of us talk.

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages