Trouble trying to chat with an agent

[Kel1]

I can't seem to chat with an agent for 3 days. Can somebody PLEASE help. Wayne

[Chalupa_Batman]

I ask again @Kel1 

What seems to be the issue here?

[Public204]

They are usually busy over the holidays and New Year's you might want to wait 24 hours for them to respond you can also try and respond to them again 

[Kel1]

I have tried but still no response from them

[Handy1]

@Kel1 

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Kel1]

I am not getting any response to my chats with an agent

[Meow]

Usually communication with agent is done through personal mail.

There might be some ore-purchase chat available (or at least it used to be) but I am not aware of any way to actually 'talk' with live person.

[Handy1]

@Kel1  

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Chalupa_Batman]

Hello @Kel1 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Here is the link to reach out to them. 

If I may ask, what issues are you having, maybe we can help?