09-06-2023 01:00 PM
09-06-2023 01:12 PM
Hi @GlenSue
Could you please share more information with us so we may better assist you?
09-06-2023 01:08 PM
can you please elaborate on "transferring accounts" ? If you mean port in to PM from previous provider...here's some reading for you...
https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number
09-06-2023 01:01 PM - edited 09-06-2023 01:03 PM
@GlenSue you cannot transfer PM account number to another PM account if that’s what your trying to do , but if your trying to transfer a number from Koodo pre paid you need support for this .here’s how to submit ticket with support using this direct link
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437