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Cor_Over
Great Neighbour / Super Voisin

I can successfully log in to all my family's accounts, accept one.  Every time I log in to the one I just get bumped onto the home page for public mobile.  I tried "forget email" and got a "your account is secure message" with the correct email/ phone number for the account so I know the password is working.

Any help out there?

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Cor_Over 

try again using Incognito/private/ secret mode on your browser 

if same, message support agent and they can help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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