10-05-2024 01:43 PM
I can successfully log in to all my family's accounts, accept one. Every time I log in to the one I just get bumped onto the home page for public mobile. I tried "forget email" and got a "your account is secure message" with the correct email/ phone number for the account so I know the password is working.
Any help out there?
10-05-2024 01:48 PM
hi @Cor_Over
try again using Incognito/private/ secret mode on your browser
if same, message support agent and they can help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437