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Transfer account to new phone

onechris
Great Neighbour / Super Voisin

I’m about to get a new cell phone. How do I transfer my PM account to it? Thank you

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @onechris 

if physical sim card, just pop the sim card from old to new phone

if esim, you will have to download the PM app on the new phone, login and go to Account page to Buy Sim card-> esim

Dunkman
Oracle
Oracle

@onechris 

If you have a physical SIM card, you just need to move the SIM card from old to the new phone.

If you have an eSIM card in your old phone, you will need to download the PM app on your new phone and then purchase a new eSIM on new phone.  No fee.  The eSIM will be installed on the new phone. 

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