Ticket error

[Menos]

Is anyone else unable to submit a ticket?

[Menos]

I literally can’t, because of an error. 

[Wendi]

I submitted a ticket through a conversation with the chatbot last night and got reply 20min later. 

[Chalupa_Batman]

Hi @Menos 

Before you send in a support ticket, can you share what the issue your having is? Maybe we can actually help you fix it. 

And if we're unable to help and you do require a CS Agent, please also report to them the chat box support link is broken. The more that report this, MAYBE they might actually fix it. Doubtful but eh...  🙂

[dust2dust]

Yes. What's the problem though? Maybe we can help.
Contact support this way:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541 · Accepted solution]

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@Menos wrote:

Is anyone else unable to submit a ticket?

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Ticket submission has been problematic for a while.  Since you're seeing an error message, a private message can be sent to CS_Agent.  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Menos  Try this link 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437