03-08-2025 06:01 PM
Ordered SIM card over two weeks ago. When I try to put in a support ticket I get an error.If I can't resolve quickly then I just want to cancel and get a refund.Any advice?
03-08-2025 06:09 PM
@Rickinyow wrote:@hairbag1 Thanks for the link.3 weeks is crazy. Wonder if I am being billed monthly charge from when I ordered it or only when I activate the SIM
@hairbag1 Thanks for the link.3 weeks is crazy. Wonder if I am being billed monthly charge from when I ordered it or only when I activate the SIM
Good question...you won't be billed anything until you successfully activate your new Public Mobile account.
03-08-2025 06:08 PM
03-08-2025 06:06 PM
@Rickinyow wrote:What link hairbag1? @hairbag1
What link hairbag1? @hairbag1
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-08-2025 06:05 PM
03-08-2025 06:03 PM - edited 03-08-2025 06:05 PM
@Rickinyow
could take up to 3 weeks for arrival. You could use this link to message Customer Support to confirm if they've sent it.
added..alternative is to get one on Amazon or check if you have a local Mobile Klinik in your area.
03-08-2025 06:03 PM
I should be clear. The SIM card has not shown up yet
