Hi there!
I recently tried to swap from Chatr to Public Mobile. I however made the mistake of first cancelling my chatr service before doing the number transfer, and as such when I tried to do the transfer it got kind of messy. I did recieve a text from chatr asking me to approve the number transfer, which I did, but on public's end it somehow didnt stick.
After that I was given a random number from PM, but when I tried the transfer again it didnt work. When I tried to send/recieve sms messages with the number PM gave me it didnt work either. After a week or so of trying to figure this out, I bought a new PM esim, installed it and tried again to transfer my old number from both chatr and PM. This didnt work either, and I was given a second new number.
I just gave up at this point for a couple weeks, and when I came back and tried to do the transfer, it worked, and my PM account's phone number is currently showing the number I am trying to restore. However, in my apple settings, the number assosciated with my PM esim is still shown as the second new one. Right now, I cannot receive or send sms messages or calls. Whenever I try to change the number associated with the sim in the cellular settings it doesnt let me save the number.
I have filled out a ticket with support but im just posting this here to see if anyone else has had a similar experience, and to see what worked for them. Any advice is appreciated!
