09-18-2023 05:28 PM
09-18-2023 05:30 PM - edited 09-18-2023 05:30 PM
HI @Berndog
Unassigned means you lost your number? Is your service currently suspended? how long has it been suspended? If suspended for over 90 days, then it is normal that the account is closed and your number is gone.
Call 1-855-4PUBLIC, enter the phone number and check what the recording says
To have agent to check , please submit a ticket with CS agent :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-18-2023 05:29 PM
Hi @Berndog
Could you please give us more details on what your talking about? The more information the better.