05-18-2023 03:41 PM - last edited on 05-18-2023 03:44 PM by computergeek541
Has anyone had experience with temporarily assigning an already activated Public Mobile SIM card to another Public Mobile plan and account that already has a SIM card assigned, and then reassigning it back to the original account and number after a few weeks? If so, were there any fees associated with this process?
Solved! Go to Solution.
05-18-2023 03:54 PM - edited 05-18-2023 03:55 PM
@sahbach98 wrote:@computergeek541 Thank you for your response. I appreciate the clarification. if I purchase a non-activated SIM card, can I assign it to an account that is already associated with a SIM card, regarding the original SIM card being lost? Will I be able to use the new SIM card with my old number and retain the data gigabytes that were previously associated with the account?
@sahbach98 Yes you can. And you can use the old number and retain all data, rewards, etc.
Edit, removed double quote by accident.
See "How To Change Your SIM Card" in this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/sim-swap
05-18-2023 03:53 PM
yes, Once you got the sim card, go to My Account from ONLY a desktop or laptop computer to request Change Sim card (please note that due to some glitches, accessing change sim care from mobile phone or tablet won't work)
After you logged in, unsuspend first if you have suspended your service earlier.
Then click Quick Links on the top right and select Change Sim card and follow the steps
And get the sim from:
05-18-2023 03:51 PM
@computergeek541 Thank you for your response. I appreciate the clarification. if I purchase a non-activated SIM card, can I assign it to an account that is already associated with a SIM card, regarding the original SIM card being lost? Will I be able to use the new SIM card with my old number and retain the data gigabytes that were previously associated with the account?
05-18-2023 03:48 PM
@sahbach98 sim cards are one time use. Once it is activated with an account, it cannot be used for another account or another activation
05-18-2023 03:44 PM
@sahbach98 wrote:Has anyone had experience with temporarily assigning an already activated Public Mobile SIM card to another Public Mobile plan and account that already has a SIM card assigned, and then reassigning it back to the original account and number after a few weeks? If so, were there any fees associated with this process?
Sorry, but this isn't an option. SIM cards aren't transferable to other accounts.