@Saqlain wrote:
Hi , Two weeks ago I changed my network from Rogers to public mobile . From 1st day till now Its only out going call and sms . No Incoming call or sms . All calls are going to voice mail and I'm using eSim . My Physical Rogers sim is still in my phone When I turn on that rogers Sim Everything is fine all calls and sms are coming on my phone. Why Is that and how can I fix it ??
As you've stated, your incoming calls are going to your Rogers service. The reason for calls going to voicemail would be because you had disabled your Rogers SIM card in your phone's setings. This (and the fact that it's been two weeks) means that number porting has failed. Double check your Rogers account number and remember to watch for a text message from Rogers aboutr the number porting. You will need to follow the instructions provide earlier to contact a Public Mobile customer support agent.
