Transferring Issue getting frustrated

[RPoff]

Currently Going day 3 without Service for my daughters phone. Thankfully I used my phone number for security and 2 step authentication or I would not be able access my account. 

I have been in contact with CS_Agents through private chats, 4 different agents. It seems someone new replies every time. Still no help, they like to ask questions I have previously answered. My frustration is coming from delayed responses from Public Mobile and I don't receive any type of notification they replied. Every half hour or so I need log into my account to see if I have a message. A push notification through the app or an e-mail saying I have a message would be fantastic. 

I have seen in other posts, someone replies saying they will private message a phone number. That would be much appreciated. 

[Phil_Adelphus]

@RPoff  A push notification through the app or an e-mail saying I have a message would be fantastic. 

If you log in to your community account, go to My Settings and select Notification you can enable push notifications and email notifications.  

The phone number you mention is only used for specific porting problems, that would be determined by your answers to @hTideGnow  's questions.

[hTideGnow]

hi @RPoff 

you are still not able to receive inbound calls and text? but at least you can make outbound calls and text?

you have done the correct thing, work with support.  Really nothing extra the Community can do 

Only thing is that is your old account still active now?. or was it active when you first submit the porting request? did you reply Yes  when the old carrier sent you the porting authorization text?