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Some MMS not downloading

Laura1999
Good Citizen / Bon Citoyen

This has been happening since December, and only viewable via WiFi. I have a Samsung S10e and all APN settings are updated per the suggestions in this community. It's frustrating!

6 REPLIES 6

Laura1999
Good Citizen / Bon Citoyen

I've done all of this now. As this issue is intermittent, it will take some time before I know if the fix worked. Thanks!

@Laura1999 if simply update does not work, there might be a bit more work then simply updating.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensivitve and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Laura1999
Good Citizen / Bon Citoyen

Phone info in original question. I've already input these settings before posting.

@Laura1999 

what phone do you have?? model and brand?? your phone might be affected by this announcement:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

if you are using a device that released after 2017, generally, you can simply click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or        default,mms,agps,supl,fota,hipri

 

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

Laura1999
Good Citizen / Bon Citoyen

This is when I'm receiving MMS. Data is on.

Meow
Mayor / Maire

To send/receive MMS data has to be ON.
I did a short test and all 5 pics have been properly send/received.

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