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Shortcodes unblocking!!

Florakaren
Great Neighbour / Super Voisin

Please unblock TD easyweb short code 83687!!!!! Please help!!!! I have been screwed over really bad!!!!!

10 REPLIES 10

@Florakaren 

Try sending SUBSCRIBE, HELP and/or YES to the short code you are trying to recieve messages from. If you get a reply then test by trying to get a verification code sent out.

@Anonymous 

 

None of the advice you offered above is relevant to this particular problem. Except perhaps trying to restart the device.

 

The OP's phone service works fine - if it didn't then they would certainly be complaining about it, saying they cannot send or receive any texts to anyone at all, yes?

If the Public Mobile service already works fine then there's nothing Public Mobile can do to fix it - and there's nothing the user can do to fix it.

 

The OP's banking app/code doesn't work - which has nothing to do with SIM card, network settings, APN settings, or radio protocols.

If the Public Mobile service already works fine and the banking service is snagged on a problem then there's nothing Public Mobile can do to fix it - but the user can go to the bank to get it fixed. If the user is using a messaging app with extended features (iMessage, RCS, etc) then disabling those extra features (using unexciting default plaintext SMS protocol, at least for this one important message) should solve the problem.

 

(Alternately, the user can get away from TD ripoff, transfer to a credit union. But that's an entirely different bowl of banana slugs.)

Anonymous
Not applicable

 @softech : This new thread says they've been here for about a month.

@Florakaren   you have opened another post couple hours ago,  as explained

 

@Florakaren  It looks like you just joined PM and possibly ported your number over

 

It is very normal that shortcodes from financial institutions might not work after porting until couple days later, could be as long as 7 days.  They put in a pause like this to avoid SIM fraud.  Also, some systems do need the couple days to learn that your number has a new "home".   

 

Please wait for another couple days and those shortcodes should come

PM has nothing to do with you not being able to receive short codes.

Were you able to receive these codes before?

Is this first occurrence of not being able to receive short code?
Did you port 'real' land line number to PM or you have genuine mobile phone number?

 

Are you able to receive short (verification) code from Government of Canada (My Account)?

Anonymous
Not applicable

@Florakaren 

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

 

and you can try to reset network settings and Changing APN Settings,
Spoiler
for IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

 

and go Changing APN Settings On An IPhone

click Here link, 

 

How to reset network settings on an Android device
  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System," depending on what device you have.
  3. Tap either "Reset" or "Reset options."
  4. Tap the words "Reset network settings."

   or visit  Here link,

 

and go Changing APN Settings On Android device

click Here link,

 

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

 

and do Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

and can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

 

for android visit Here link ,

 

and do Rebooting your phone 

This is quick and simple,

Florakaren
Great Neighbour / Super Voisin

Please unblock TD easyweb short code. 

I have been with Public mobile for almost a month, I have tried for almost a month, public mobile has screw me very very bad. Ublock now!!!!!!!!!!!!

softech
Mayor / Maire

@Florakaren  It looks like you just joined PM and possibly ported your number over

 

It is very normal that shortcodes from financial institutions might not work after porting until couple days later, could be as long as 7 days.  They put in a pause like this to avoid SIM fraud.  Also, some systems do need the couple days to learn that your number has a new "home".   

 

Please wait for another couple days and those shortcodes should come

  


@Florakaren wrote:

Please unblock TD easyweb short code 83687!!!!! 


Public Mobile does not block SMS from 83687.  It works fine, although I do understand that you are not geting the messages to your specific phone number.   Go back to td.com or the TD mobile banking app and try to login again. When prompted, select the option to have the automated system call you instantly with the security code.

darlicious
Mayor / Maire

@Florakaren 

Have you very recently switched to pm? These shortcodes can take 72 hours to be recieved. If you are having a major financial issue you should call your banks fraud department. They are open 24/7.