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Verification code

Cakes1
Great Neighbour / Super Voisin

Can u check wether my number is blocked from receiving third-party A2P SMS verification messages or international short code messages

2 REPLIES 2

BKNS27
Mayor / Maire

@Cakes1 

We are all members like you so we don’t have access to your account. Also there are no PM staff on this Community forum.

PM do not block SMS verification codes.

It could be the VPN if you have one on your phone.

Contact a CS_Agent to check your account.

https://expert-messaging.publicmobile.ca/guest/pre-chat 

hTideGnow
Mayor / Maire

hi @Cakes1 

if  you just ported your line into PM, it will take as many as 3 to 7 days for regular Canadian 2FA to arrive

overseas 2FAs are hit or miss.  2FA shortcode are supposed to be Canadian only.  Overseas one might not come, this is normal.  If you don't receive 2FA sms from overseas banks, change to email or MFA app