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Shop SIM card - login issue

raknahss
Good Citizen / Bon Citoyen

Hello Everyone,

 

Greetings !
Facing trouble with login while trying to order a SIM card.
Able to login to my account with same credentials. However, encountering issue only with Shop.
Anyone else facing similar issue ?Public_Mobile_Shop_Login.png

Thanks !

8 REPLIES 8


@Anonymous wrote:

@raknahss 

you can Continue as a guest but you have to put it same your email with your account,

 

or if you like to Create Account

Create Account – Public Mobile


This isnt correct.  Any e-mail address can be used to create an Public Mobile online store account. 

Anonymous
Not applicable

@raknahss 

you can Continue as a guest but you have to put it same your email with your account,

 

or if you like to Create Account

Create Account – Public Mobile

Anonymous
Not applicable

 @raknahss : Don't.

Edit: I see you chose a solution.

raknahss
Good Citizen / Bon Citoyen

Not using the community account.
Using the credentials corresponding to "My Account"

hTideGnow
Mayor / Maire

@raknahss   There are too many systems with PM.  3 different one. The Shop is unrelated with Community and My Account.  Just create a new one.  You can use the same email address

Triguy
Mayor / Maire

You need to setup a new account.  You can't use your community account for the shopping site.

hairbag1
Mayor / Maire

@raknahss...try using a different web browser. Clear cache files. Use incognito mode.

Anonymous
Not applicable

 @raknahss : It's an unrelated third "account". Just make up something else.

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