08-09-2024 05:09 PM
I have had two emails and a text telling me my account is on hold. Now I have a text in french telling me the same thing. My account is paid up. I'm getting frustrated receiving these notices over and over.
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08-19-2024 01:54 PM
That is not what my message said.
08-09-2024 09:29 PM
08-09-2024 05:33 PM
I checked the message again, it's notifying that the "on hold" messages were sent by mistake, for some reason they sent it by French first and then by English.
08-09-2024 05:22 PM
This is most likely a glitch, I have checked my credit card and the payment apparently has already been made, and everything seems to work just fine. Yet I have also received the email, the text in English and in French on how it's on hold.
08-09-2024 05:11 PM
hi @PercyQ when you last receive that??
it was just a glitch that PM sent out the wrong email. If your service is working, then no worry, just ignore the message
PM is aware of this and made an announcement: