SOOOO WTH is going on? I think something very big happened today
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4 weeks ago
Seeing lots of people on here receiving issues with "payment". my account is actually not there when i login... gone, poof, one text that said I needed to update payment method, and now... bushes
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4 weeks ago
No idea what's going on. I just noticed that I can't order an eSIM anymore (was thinking do switching from physical to esim). This option was there previously but is gone now.
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4 weeks ago
all sorta glitches today...here's what PM shows as my $15 plan.
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4 weeks ago
this is confirmed by CS agent that those text were just sent by error:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Scam-alert/m-p/1305405#M899013
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4 weeks ago
@FukdUPMobile wrote:Seeing lots of people on here receiving issues with "payment". my account is actually not there when i login... gone, poof, one text that said I needed to update payment method, and now... bushes
This seems to be a common problem today from what I've read. And sadly with no Forum Manager in charge right now, we aren't getting sticky'd updates at the top of this page to tell us what's going on. So you're guess is as good as mine.
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4 weeks ago
someone already got confirmation that PM system sent the text wrong to some customers
if you have service now, and My Account show active, just ignore the text
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