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SOOOO WTH is going on? I think something very big happened today

FukdUPMobile
Great Neighbour / Super Voisin

Seeing lots of people on here receiving issues with "payment". my account is actually not there when i login... gone, poof, one text that said I needed to update payment method, and now... bushes

FukdUPMobile_0-1738200772802.png

 

5 REPLIES 5

Bastian_Vaughan
Good Citizen / Bon Citoyen

No idea what's going on. I just noticed that I can't order an eSIM anymore (was thinking do switching from physical to esim). This option was there previously but is gone now.

all sorta glitches today...here's what PM shows as my $15 plan.

plan.png

Chalupa_Batman
Mayor / Maire

@FukdUPMobile wrote:

Seeing lots of people on here receiving issues with "payment". my account is actually not there when i login... gone, poof, one text that said I needed to update payment method, and now... bushes

FukdUPMobile_0-1738200772802.png

 


This seems to be a common problem today from what I've read. And sadly with no Forum Manager in charge right now, we aren't getting sticky'd updates at the top of this page to tell us what's going on. So you're guess is as good as mine.

hTideGnow
Mayor / Maire

hi @FukdUPMobile 

someone already got confirmation that PM system sent the text wrong to some customers

if you have service now, and My Account show active, just ignore the text

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