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LinToe
Great Neighbour / Super Voisin

I used to be a customer of Public Mobility. I moved to another carrier, I want to return to Public Mobile. Do I need to get a new SIM card? 

8 REPLIES 8

hycm53
Mayor / Maire

@LinToe wrote:

I used to be a customer of Public Mobility. I moved to another carrier, I want to return to Public Mobile. Do I need to get a new SIM card? 


Yes, absolutely you need new sim card, activate and create new account.

hairbag1
Mayor / Maire

@LinToe....you're going to need a new sim. Here's a link to get one and they promise very fast delivery. If you're in the GTA, they have a option to pick it up...

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-na...

 

Also, if you want to port your number back to Public, there's several steps involved, so do some reading here, before you attempt it. Make sure you do not close out your old account until port to PM successfully.

Welcome back.

Tsawwassen
Model Citizen / Citoyen Modèle

Yes - new Public Mobile SIM card required.

torontokris
Town Hero / Héro de la Ville

Yes the old sim card is deactivated/ dead. Purchase a new one online Amazon or participating Telus/Koodo stores (call them ahead of time to check stock)

Meow
Mayor / Maire

Yes, you need new SIM, unique email to open new account. You are starting from the scratch. After opening new account, pick temp number and when service is fully functional transfer your number.

Dunkman
Oracle
Oracle

Yes, you will need to purchase a new SIM card.  Your old used SiM card will not work. 

 

Sim cards can be purchased online via PM website or Amazon.  Or in store at a Telus or Koodo store.  Phone ahead to make sure that the store sells PM Sim card.  

HALIMACS
Mayor / Maire

Yes you will,  @LinToe 

 

You can get at TELUS,  KOODO, or Mobile Klinic locations.  Or here under Shop tab above. 

JK8
Mayor / Maire

@LinToe 

 

If you ported your number out of PM your account would have been automatically closed, therefore you would need a new SIM card and activate all over again.

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