03-16-2024 07:58 PM
Hey folks, got the 40/month Canada us plan but can’t seem to roam in us. Any idea why?
Solved! Go to Solution.
03-16-2024 08:09 PM
@golfball Yeah I saw that afterwards.... I was looking at Cellular Data Network and saw it was blank
03-16-2024 08:08 PM
The image shows Verizon. Verizon is not one of PM's roaming partners.
03-16-2024 08:08 PM
hi @Dmitrym0 use LTE or 4G and not 5G
try manually connect to T-Mobile and AT&T, try them both
03-16-2024 08:03 PM
@Dmitrym0 Set phone to 4G/LTE not 5G and connect to T mobile or AT&T . Also ensure you have data roaming turned in in phone settings
03-16-2024 08:02 PM - edited 03-16-2024 08:03 PM
@Dmitrym0 - You are automatically connected to Verizon Network. Public Mobile has no roaming agreement with Verizon.
Manually change it by clicking the "Network Selection - Verizon Wireless" and select AT&T or T-Mobile.
03-16-2024 08:01 PM - edited 03-16-2024 08:12 PM
From the looks of the photo, try changing Voice and Data 5G Auto to 4G/LTE since your phone doesn't appear to be a 5G phone.
Also try turning off Data Roaming and turn it back on again
Verizon isn't a roaming partner with PM.... Only AT&T or T-Mobile are partners and if they aren't populating, then you will need to manually select them
What phone do you have and is VoLTE capable?