11-20-2022 10:31 AM
11-20-2022 12:01 PM
@fcave wrote: "I purcased ther Roaming Addon and it is not working. How do I activate it?"
You don't need to activate it, you need to turn on cell data roam.
11-20-2022 10:57 AM - edited 11-20-2022 11:02 AM
11-20-2022 10:54 AM
If you see that US add-on on your account that means it is active. But your chances to get any service in US are very slim as US shot down 3G.
11-20-2022 10:34 AM
@fcave you don't need to do anything to "activate" but you need to try to connect to the proper network
Which US addon you got? Data? or anything with voice?
Try reboot the phone once
Then at network selection, try to manually connect to T-Mobile and see if it connects (If not , try to do AT&T IF YOUR ROAMING addon DOES NOT HAVE VOICE)
If your roaming addon has data, make sure your Roaming Mobile Data is enabled on your device
let us know how it goes