Refund

[Kaylynjabs]

This whole public mobile community is so confusing I spent hours trying to figure out how to get onto my account and didn’t realize I made a new account and made a payment but now I need to get that refunded and do it on my original account that I finally got into..

[slusagm]

we are just customers like you, we cannot help with refund.  Please ask PM to help.

Just open ticket using the Orange Chatbot icon on the lower right.  Type Submit Ticket and select Contact Us and login to open ticket

[hairbag1]

@Kaylynjabs 

click on the orange ball, lower right side of the page to start process of Customer Support.

[hTideGnow]

HI @Kaylynjabs 

have you try contact PM support agent yet?  message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437