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Referral code possibly incorrect ?

johntofflemire
Good Citizen / Bon Citoyen

I recently (a week ago) signed up my wife, and my father.  Gave them my referral code.  Is there a way to check if they entered the correct referral code ?   My referral code ends in either a O or  0.  They weren't sure what they typed in.  Can this be checked by their phone numbers ?

5 REPLIES 5

lawalvin
Good Citizen / Bon Citoyen

the referral code didn't work for me and my family member who I referred... have to contact CS to get it put in manually

BKNS27
Mayor / Maire

@johntofflemire 

If they entered correctly you should have gotten a text from PM “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward”

Yummy
Mayor / Maire

Referred person should see $10 credit on their account within few days of signing up.

Best way to send and apply referral code is to do plain copy/paste to avoid issues with 1=l or 0=O and similar.

If they do not see credit, they should contact agent so agent can apply your code to their account manually.

Handy1
Mayor / Maire

@johntofflemire  Be best to get your wife to contact support to ensure it was applied correctly and she should see the one time $10 credit in her account with in 72 hours of activation 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   

hTideGnow
Mayor / Maire

HI @johntofflemire  your wife and father should see a credit of $10 on their My Accounts.  It would show up as Available funds.  So, have them to check

if not there, ask them to create a Community account and submit ticket with PM agent :       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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