05-18-2024 03:48 AM
I am a legacy customer used to have 2 referral dollars per month all the way to April bill.
After switching to Rewards there are Zero referrals.
This is incorrect and needs to be fixed
05-18-2024 08:54 AM
@DinaE wrote:I am a legacy customer used to have 2 referral dollars per month all the way to April bill.
After switching to Rewards there are Zero referrals.
This is incorrect and needs to be fixed
The Public Mobile Self Serve/Rewards account doesn't actually give any ifnormation about how many referrals that a customer has one way or another. Please note that the number of points displayed is a running total of points already earned, not a total of points that will be earned in the future.
05-18-2024 06:40 AM
@DinaE You should see those refferal rewards a day or two after your renewal and once you have 15 points earned you can redeem $15 off your bill . This new points program is nothing more then a money grab and will ultimately cost you around $50 + more a year . It sux