We did a referral on our new account and would not take. Who refered us is xxxxxxxxxxxx

[Rocky1231]

We did a referral an our new account and would not take.  Please could you correct for us.

[hTideGnow]

hi @Rocky1231 your friend who you referred had to open a ticket with PM.  It is sufficient for your friend to submit the ticket.  Once it is sorted, the referral rewards will be added on your account as well

Ask your friend to submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[RavingRaven]

@Rocky1231 

Could you please click the arrow at the right side of your post and edit out the referral code. While it's to no benefit to you referral codes cannot be posted in the Public forum.

Please and thank you unless of course an oracle comes along first and removes it.

Edit:

And the one in the title too please!

[Handy1]

@Rocky1231  the one time $10 credit should appear in your available funds in your account with in 72 hours after activation . If it’s been more then 3 days ask support to ensure the code was applied correctly 

a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437